Focused websites. Thoughtful digital systems.
ServiceHarbor's launch focus is independent Plumbing, HVAC, and Electrical companies. The work below demonstrates how we design conversion websites and structured request journeys for home-service businesses.
ClearFlow Plumbing System
A fictional plumbing website concept exploring how mobile visitors find the right service, provide useful context, and understand what happens after they request help.
Designed around problem-led navigation, a structured intake flow, and a simulated office handoff that respects real operational constraints.
Demonstrated capabilities
Service discovery
Visitors start from the situation they are in — leak, clog, no hot water — before browsing services.
Structured intake
A short, stepped form captures location, urgency, and problem details so the office can respond with context.
Simulated handoff
Confirmation and routing logic demonstrate how a request could move from intake toward dispatch without inventing live operations.
What the case study demonstrates
- Clarity over cleverness: every page answers the visitor's first question before asking for contact details.
- Mobile usability: thumb-friendly paths, readable type, and obvious next actions on small screens.
- Qualification design: intake asks for the details an office actually needs to triage and respond.
- Maintainable structure: typed configuration, reusable components, and clean separation between demo and production workflows.
- Truthful boundaries: sample content and simulated flows are labeled as demonstrations, not operational results.
Selected Digital Systems
This section is reserved for verified additional work. No approved records currently exist, so no secondary projects are shown.